Because scammers are getting more popular each day.
And we all know how they like it done, right?
Thankfully, I came across this page while I was browsing around e-Bay. It's not much, but at least, Globe has started to make some moves in regards to this issue.
Here is their response:
Thank you for bringing this to our attention. Due to legal issues, there is a specific process we follow for G-Cash complaints. For proper handling of such complaints, fill out the attached G-Cash complaint form. Please accomplish 2 copies of the form (one for the business center; one for the complainant). Submit one copy to any Globe Business Center. Have the other copy notarized and return it to the business center within 48 hours from the date of complaint or the next business day if the complaint was filed on a weekend or a holiday.
You shall also be asked to present the following:
- a valid ID (with your picture and signature)
- G-Cash Acknowledgment receipt (GAR)
- G-Cash Service Form (GSF)
- Official receipt (if applicable)
- G-Cash SMS confirmation (for P2P transactions)
Globe Customer Service
I've uploaded the G-Cash Complaint Form (in .PDF format) here. You may download it, if you wish, but please comment on this journal so I'd know.
A huge thanks to lost_serafin for sharing this information to us.
Please spread the word; this will surely help a lot of people!