July 12, 2009

How To Report G-Cash Scams


Because scammers are getting more popular each day.


And we all know how they like it done, right?

GLOBE G-CASH.

Thankfully, I came across this page while I was browsing around e-Bay. It's not much, but at least, Globe has started to make some moves in regards to this issue.

Here is their response:

Thank you for bringing this to our attention. Due to legal issues, there is a specific process we follow for G-Cash complaints. For proper handling of such complaints, fill out the attached G-Cash complaint form. Please accomplish 2 copies of the form (one for the business center; one for the complainant). Submit one copy to any Globe Business Center. Have the other copy notarized and return it to the business center within 48 hours from the date of complaint or the next business day if the complaint was filed on a weekend or a holiday.

You shall also be asked to present the following:
  • a valid ID (with your picture and signature)
  • G-Cash Acknowledgment receipt (GAR)
  • G-Cash Service Form (GSF)
  • Official receipt (if applicable)
  • G-Cash SMS confirmation (for P2P transactions)
The business center shall then validate the contested transaction and shall do the necessary actions.

Thank you.


Sincerely,
Jenna Babasa
Globe Customer Service

I've uploaded the G-Cash Complaint Form (in .PDF format) here. You may download it, if you wish, but please comment on this journal so I'd know.

A huge thanks to lost_serafin for sharing this information to us.

Please spread the word; this will surely help a lot of people!


XOXO,

Curls & Twirls


34 comments:

  1. can i use this to retrieve money that the scamers got from me because I was also a victim of those online scamers who use multiply and ebay to achive what they call "a living"!!!

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  2. Sure! Download niyo na lang poh yung form. =)

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  3. Ay, wait! Tanggalin ko na lang. xD

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  4. ^_^ san na ung mga usb's haha! *out of topic*

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  5. Ayan, changed the file na. Download mo na lang ulet, Sis. =)

    OT: Wait mo post ko bout the USB's. Hehe... :D

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  6. thanks po for the information. malaking tulong po ito para sa mga 1st time online buyers. :)

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  7. Thanks for the info sis.. =) God bless!

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  8. thanks for sharing this sis. :)
    can i post your link?

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  9. thanks for this..

    can i post your link??

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  10. Sure! Let's spread the word! =)

    Basta poh yung credits kay lost_serafin wag kakalimutan. ;)

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  11. Sure! Let's spread the word! =)

    Basta poh yung credits kay lost_serafin wag kakalimutan. ;)

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  12. thanks for posting this blog =)

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  13. thanks! I'll be putting this on my links.

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  14. i will re post this on a forum

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  15. parepost po...thanks din po sa info! :)

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  16. Thanks a lot for the info. This will surely help everyone a lot

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  17. sis, nabogus po ko sa ebay..
    and i want my money back.. :(
    i pay her via gcash po..
    ngpunta q sa globe center and they are asking for a complaint affidavit? :(
    please help po? :(

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  18. Hi, Sis! I don't know the exact procedure myself, sorry. I'm simply passing on this blog entry lang naman. Maybe you should have asked Globe what a complaint affidavit is muna. Or get the actual procedures from them mismo. =)

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  19. hi sis :) repost ko to sa blog ko ha? thanks :)

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  20. Big Help to dun sa mga na SCam

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  21. thanx sis!!! hay sana makonsensha nman yang SEAN at SARAH CARTER na yan!!! wala na pla ako inaashan shih tzu sa august!! napaka bad nila!!!!

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